Integrations
Connect Solia Direct to the systems your laboratory already runs.
Solia Direct sits above your existing laboratory infrastructure, connecting the consumer experience to orders, collection, payments, workflows and authoritative laboratory results.
Connect testing to real collection availability.
Solia Direct can connect the consumer booking experience to laboratory locations, mobile collection and other supported scheduling workflows.
Availability
- Location availability
- Collection windows
- Mobile availability
- Preparation requirements
Appointment lifecycle
- Appointment booking
- Rescheduling
- Cancellation
- Appointment status
Flow
Consumer experience
Solia-powered storefront, booking, results
Solia Direct
Orchestration, state, presentation
Scheduling system
Selected integration
Laboratory / partner infrastructure
Authoritative systems of record
How Solia Direct fits
The scheduling system of record remains authoritative for availability.
Where the laboratory or scheduling provider is the source of truth for actual availability, Solia Direct presents and orchestrates the consumer workflow around it rather than replacing it.
Consumer workflow orchestration
Selection, confirmation, reminders and status presentation in the consumer experience.
Reconciliation by design
Booking, cancellation and reschedule states are reconciled against the authoritative system.
Implementation
What to consider before production.
If appointment information constitutes PHI in the deployment, it is handled under the applicable healthcare privacy and security framework for the parties involved.
- 01Minimum data required for the booking workflow
- 02Authenticated integrations
- 03Role-scoped access
- 04Secure transmission
- 05Status reconciliation
- 06Auditability
- 07Cancellation and reschedule handling
Data & control
Integration starts with clear system boundaries.
Minimum necessary access
Only exchange the information required for the supported workflow.
Explicit authorization
Credentials, services and staff access should be scoped to defined functions.
Provenance + auditability
Orders, result versions and material integration events should remain traceable.
Appropriate agreements
Where Solia Direct acts as a business associate and handles PHI on behalf of a covered entity, appropriate contractual and technical safeguards must be established before production use.
Connect Solia Direct to the infrastructure you already run.
We’ll map the systems, workflows and data exchanges required for your laboratory deployment.