Platform
One account for the consumer relationship around testing.
Give consumers a branded place to manage orders, collections, payments, results, history, and repeat testing.
The consumer relationship layer — not a clinical system.
The patient account holds the consumer side of the relationship. Clinical systems and official laboratory records remain authoritative underneath, and information collected is limited to what the supported consumer experience requires.
Core capabilities
- Identity
- Account access
- Orders
- Appointments
- Payment history
- Communication preferences
- Result history
- Testing history
- Upcoming testing
- Repeat testing
- Longitudinal activity
Platform architecture
Consumer Experience
Your brand · Web · Mobile · Future channels
Solia Direct Platform
Commerce · Identity · Workflow · Results · Longitudinal Data · Intelligence
Integration Layer
APIs · HL7 / FHIR · Adapters
Laboratory Infrastructure
LIS/LIMS · Scheduling · Collection · Payments · Clinical Systems
Identity and account experience live in the consumer layer under the laboratory's brand. Solia Direct sits above the laboratory infrastructure already in place, allowing the consumer and laboratory layers to evolve independently.
System boundary
This is not an EHR.
Solia Direct does not act as a clinical record system or replace laboratory or provider systems.
See Security and Integrations.
Minimum necessary information
Health information is limited to what the supported consumer workflows require.
Authoritative records stay upstream
Official laboratory results and clinical records remain in the systems that produce them.
Configured per laboratory. Built on one platform.
Catalog, pricing, collection, workflows, consumer experiences, and operating models can be configured around each laboratory while the core Solia Direct platform remains reusable underneath.
Build the consumer business around your laboratory.
See how Solia Direct can be configured around your catalog, workflows, systems, and operating model.