Platform
One order, from purchase to released result.
Orders & Fulfillment covers the operational path an order takes, whether it starts in a direct-to-consumer or partner-led program: provider requirements where applicable, collection, handoff to the laboratory, status, results and the exceptions in between.
One order state the consumer experience and laboratory operations can both rely on.
Orchestration runs underneath, but the model buyers operate against is the order: what is required before testing, where the specimen is, what the laboratory has returned, and what the consumer can see.
Core capabilities
- Consumer order state
- Provider requirement handoff where applicable
- Collection coordination
- Order translation and mapping
- Laboratory handoff and acknowledgement
- Status synchronization
- Result release and presentation
- Exception workflows
- Recollection and cancellation
- Notifications
Diagnostic lifecycle
Supported exceptions
Partial and final results are supported where the laboratory provides them, and exact workflow and interfaces vary by laboratory. Solia Direct orchestrates the handoffs and does not replace the LIS/LIMS — the performing laboratory remains authoritative for accessioning, specimen testing, instrumentation, QC and result values.
Where this sits
Consumer Experience
Your brand · Web · Mobile · Future channels
Solia Direct Platform
Commerce · Identity · Workflow · Results · Longitudinal Data · Intelligence
Integration Layer
APIs · HL7 / FHIR · Adapters
Laboratory Infrastructure
LIS/LIMS · Scheduling · Collection · Payments · Clinical Systems
Order and collection state are orchestrated by Solia Direct against the laboratory system of record.
System boundary
Not an LIS or LIMS replacement.
Solia Direct coordinates the order around the laboratory system of record rather than recreating laboratory operations.
See Security and Integrations.
Stays in the laboratory
Accessioning, specimen processing, analyzers, quality control, instrumentation and clinical laboratory operations.
Handled by Solia Direct
Consumer order state, provider requirement handoff, collection coordination, status synchronization, release and exception workflows.
Build the next diagnostic Program around your laboratory.
See how Solia Direct can be configured around your catalog, workflows, systems, and operating model.