Solutions
Turn laboratory results into an ongoing consumer relationship.
Solia Direct extends the experience beyond the initial order with branded results, history, repeat testing, communication, and longitudinal health context.
Continuity after the result is delivered.
Consumers return to an account that holds their orders, appointments, results and biomarker history — inside your brand rather than a third-party portal.
- Consumer accounts
- Order history
- Appointment history
- Result delivery
- Longitudinal biomarker history
- Trend visibility
- Repeat testing
- Communication preferences
- Ongoing relationship
How Solia Direct fits
Your Laboratory
Existing systems · testing infrastructure · official results
Solia Direct
Commerce · workflow orchestration · results · longitudinal data · configuration
Consumer Experience
Your brand · your domain · your customers
Accounts, results presentation and longitudinal context are emphasised for this solution.
Relevant capabilities
Patient Accounts
Results
Longitudinal Health
Repeat Testing
Communication Preferences
Intelligence
Operating model
Official laboratory results remain authoritative.
Solia Direct can structure, present, organise, version and surface longitudinal context around results without altering the laboratory record.
The laboratory record is unchanged
Official results, reference ranges and corrections stay with the laboratory system of record.
Presentation and context only
Trends, history and explanation are contextual. Solia Direct does not provide diagnosis or clinical interpretation.
Configured around your operating model
Solia Direct does not force every laboratory into the same consumer model. Catalogs, pricing, collection, workflows, recurring programs, memberships, and patient experiences can be configured around the laboratory’s capabilities and economics.
Build the consumer business around your laboratory.
See how Solia Direct can be configured around your brand, catalog, workflows, collection model, and laboratory systems.